Privacy Policy

1. Introduction

Welcome to HCC PACKAGING (“we,” “our,” “us”).
We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, contact us, or conduct business with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant international data protection laws.

By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

We collect information that helps us provide our products and services effectively. This may include:

a. Information You Provide Directly

  • Name, email address, phone number, and company name (when filling out contact or inquiry forms).
  • Country, job title, and other business-related details.
  • Content of messages or inquiries sent via contact forms, email, or chat.

b. Information Collected Automatically

When you visit our website, we may collect certain technical information automatically, such as:

  • IP address and device type
  • Browser type, operating system, and referring website
  • Pages visited and browsing behavior
  • Cookies and similar tracking technologies (see Section 6)

c. Business Contact Information

For B2B transactions, we may collect and store contact data from our customers, suppliers, or partners necessary for quotations, invoicing, logistics, and support.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Responding to your inquiries and providing customer support
  • Processing quotations, orders, and shipments
  • Managing business relationships with customers and suppliers
  • Improving our website, services, and communication experience
  • Sending you relevant updates about our products, exhibitions, or offers (only if you have consented)
  • Ensuring website security and preventing fraud

We do not sell your personal data.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal bases:

  • Consent: You have given consent for specific purposes.
  • Contract performance: Processing is necessary for fulfilling a contract or taking steps before entering into one.
  • Legitimate interest: Processing is necessary for our legitimate business operations (e.g., marketing to existing business clients, analytics).
  • Legal obligation: Processing is required to comply with legal requirements.

5. Data Sharing and Disclosure

We may share your information with:

  • Authorized employees and departments of HCC PACKAGING
  • Trusted service providers (such as email hosting, cloud storage, or analytics tools) who assist us in operating our business
  • Shipping or logistics partners to deliver orders or samples
  • Legal or government authorities, if required by law

All third parties are obligated to handle your information securely and only for the intended purpose.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze website performance and usage
  • Personalize user experience and improve our content

You can control or delete cookies through your browser settings. Note that disabling cookies may affect certain website functions.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, tax, or accounting obligations
  • Maintain essential business records for our clients and partners

8. International Data Transfers

As a global company, your data may be transferred to and processed in countries other than your own, including China or other regions where we operate.
We ensure that appropriate data protection measures are in place to safeguard your personal data in compliance with applicable laws.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Restriction: Request that we limit processing of your data.
  • Data portability: Request your data in a structured, machine-readable format.
  • Withdraw consent: You may withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at oversea@hccpkg.com.

10. Data Security

We take data protection seriously and have implemented reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration.

11. Children’s Privacy

Our website and services are intended for business professionals and are not directed toward children under 16 years old.
We do not knowingly collect personal information from minors.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will be revised accordingly.
We encourage you to review this page regularly to stay informed about how we protect your information.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact us:

HCC PACKAGING
Email: oversea@hccpkg.com
Address: Building  D# office, Huting North Rd. No. 218, SongJiang,Shanghai, China